ALL THINGS ELVN BEAUTE'
How do I measure my head for a custom unit?
Please use the chart below as a guide on how to properly determine measurements.
Also, ensure that your hair is braided down or in a low ponytail to capture the best measurements.
Also, ensure that your hair is braided down or in a low ponytail to capture the best measurements.
Your head measurement range:
Small 21" - 21.5"
Average 22" - 22.5"
Large 23 - 23.5"
Anything smaller or larger will require a custom wig order.
I'm not sure how to measure my head, what should I do?
If you are unsure please seek professional assistance from a hairstylist. Elvn Beaute will not be held responsible for units that do not fit correctly. If your wig does not fit correctly and it needs to be resized, you will have to pay the revamp fee. ALL SALES ARE FINAL.
**We do offer virtual consultations. Please send an email to inquire about scheduling a consultation.
**We do offer virtual consultations. Please send an email to inquire about scheduling a consultation.
What is the turnaround time on wigs?
Custom Order: 15-21 Business Days
BYOB: 15-21 Business Days
Ready To Ship: 3-5 Business Days
When placing custom orders, please plan accordingly. We will not rush our turnaround times unless the rush fee has been applied to the order.
Please note that business days are Monday-Friday and excludes holidays.
What does it mean to bleach knots?
Bleaching knots is a method used to camouflage the knots on the lace of the closure/frontal. This method is done to give the lace a more realistic look. The knots on the closure will dye from black dots to brown, allowing it to give off a seamless blend into the hair.
If I send in hair can it be dyed?
Unfortunately, no. Elvn Beaute does not dye hair extensions that were not provided by our company.
What color is the hair?
The hair color of our virgin and raw extensions vary, which is out of our control. Our hair typically comes in a natural black color, but can range to various shades of brown. The customer can request to have the hair dyed jet black for an additional cost.